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According to Brazil’s Secretariat of Prizes and Bets (SPA), a body that falls under the country’s Ministry of Finance, there have been no reported cases of fraud involving the country’s self-exclusion scheme for online gamblers. This is against the backdrop of reported attempts by some online gamblers to take unfair gains from online gaming operators.
Based on the information released on Tuesday (13), the companies said they identified a pattern of bets placed shortly after users enrolled in the self-exclusion scheme. According to the reports submitted, users are alleged to have placed various bets on the inverse outcome of a particular match on other platforms before the start of the final period of the self-exclusion scheme.
These punters would then proceed to register losses and approach the service departments of the involved platforms, demanding refunds since they ought not to have placed any bets, considering they are registered with the self-exclusion scheme. Despite the claims made by the operators, the SPA reiterated that, to date, no complaint of this nature has been lodged with the administration.
How the Self-Exclusion Platform Works
The SPA inaugurated the Centralized Self-Exclusion Platform on December 10, 2025, with the main objective of protecting individuals who display compulsive or problem gaming behavior. In the initial 20 days of operation, the Ministry of Finance received 153,000 requests to block sports betting platforms in Brazil.
The system has been developed by Serpro (Federal Data Processing Service). This system enables players to voluntarily select a self-exclusion period of anything between one and 12 months or even indefinite periods.
It is accessible through the official government website: gov.br/autoexclusaoapostas and is intended to prevent access to all licensed betting sites approved by the SPA in the Ministry of Finance.
However, SPA drew attention to the fact that the system also allows an operational timeframe. Betting operators are legally given up to 72 hours to fully implement the exclusion request after a user.
Official SPA Position
In an official statement delivered to Poder360, SPA reiterated that “to date, there are no complaints recorded on Sigap (Betting Management System) regarding suspected cases of using the self-exclusion option for fraudulent purposes.”
They further broke down how communication between betting operators and the centralized computer system works: “The Secretariat of Prizes and Bets of the Ministry of Finance (SPA–MF) explains that, at the current moment, there is no record of the claim filed within the Betting Management System (Sigap) concerning the supposed fraud carried out by the users of the Centralized Self-Exclusion Platform”, it read.
The SPA continued to explain: “Normative Instruction 31/2025 rules that from the moment the self-exclusion request is placed by the user, the betting operator’s system will receive from the Self-Exclusion Platform the notice that there is an obstacle for that particular user when the system checks Sigap for its first login attempt.”
Validity of Bets Before the Block
In fact, the agency included a very significant clarification regarding the bets placed before the exclusion takes place. “Betting operators have to exclude the bettor within a maximum of 72 hours, and this exclusion may be applied at any time from the bettor’s request”, the SPA explained.
According to the note, “If a bet is placed before the self-exclusion is fully effective and there is no other relevant legal factor, that bet is considered valid, regardless of its outcome. After the self-exclusion is effective or after the maximum period has elapsed, no bets may be placed, and the bettor will not even be able to access the operators’ betting systems.”
The clarification aims to reinforce legal certainty around the self-exclusion process and address misunderstandings raised by parts of the betting industry.
Source: iGaming Brasil
