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Dreams Challenges Chilean Regulator in Court After Coyhaique Casino Bid Dispute

Latin American casino operator Dreams has filed a legal complaint against the gaming regulator in Chile for allegedly excluding the operator from the tendering process for the casino license in Coyhaique, a town located in the Aysén Region of Chile.

This follows the operator’s claim of illegality filed before the Court of Appeals of Santiago on March 4. The operator claimed before the court that the Superintendence of Casinos of Gaming (SCJ), the gaming regulator in Chile, had illegally, arbitrarily, and disproportionately excluded the operator from the tendering process for the casino license.

This claim of illegality against the gaming regulator in Chile has been filed by Casino de Juegos Coyhaique S.A., a subsidiary of Dreams. The claim seeks to annul the Exempt Resolution No. 220/2026 issued by the gaming regulator in Chile. This resolution had dismissed a previous claim filed by the operator during the process of renewing the casino operating license in the region.

Tender Declared Void by Regulator

In January, the gaming regulator in Chile declared the tender for the casino operating license in Coyhaique void. The gaming regulator claimed that the companies participating in the tendering process for the casino license had failed to comply completely with the requirements set out in the technical bases for the tendering process.

“The applicant companies did not fully comply with the legal and regulatory requirements established in the Technical Bases that govern these processes.”

This effectively halted the casino license process for the casino located in the Aysén Region of Chile. The casino operator’s future in the region is now uncertain.

Dreams Disputes Documentation Requirements

In the claim of illegality filed against the gaming regulator in Chile, Dreams claimed before the court that the gaming regulator had requested a large amount of documentation related to tax compliance from several shareholders and directors of the operator.

Among the documents demanded were tax obligation certificates issued by Chile’s Internal Revenue Service (SII), tax declaration documents, and financial debt certificates for some of the company’s shareholders, such as Claudio Fischer and Sebastián Fischer.

But the company claims it had already asked for the tax obligation certificate from the SII, but was not able to procure it on time due to delays from the public agency.

Dreams claims that it takes the tax agency at least six months to issue the demanded documents, which “made it impossible for the company to present it within the deadline stipulated within the public tender process.”

But the company claims it should not be blamed for delays caused by other public institutions, and it has presented proof of its requests for the tax obligation certificate.

Dispute Over Ownership Interpretation

The legal complaint also challenges the regulator’s interpretation of the concept of “consolidated ownership.”

Dreams argues that the term is not clearly defined either in Chilean law or in the technical rules governing the bidding process. According to the company, this lack of clarity resulted in what it describes as excessive documentation requirements.

In its filing, Dreams states that the regulator’s interpretation “led to improper demands for personal background information that is not directly part of the applicant’s corporate structure.”

The dispute between Dreams and the regulatory agency will be heard at the Court of Appeals of Santiago, where Dreams is asking for the regulatory resolution to be annulled and for the public tendering process for the project to be reopened.

Source: YogoNet

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Eduardo Krett
Eduardo Krett
Eduardo is an experienced iGaming journalist with a strong focus on the fast-growing Latin American market. With a passion for uncovering the latest trends in online casinos, sports betting, and gaming regulation, he provides readers with clear, insightful coverage of the region’s most important developments. Over the years, Eduardo has built a reputation for his deep understanding of the cultural and economic factors driving Latin America’s gaming landscape. Whether reporting on new market entries, local partnerships, or shifts in gambling legislation, his work blends accuracy, accessibility, and regional expertise — making him a trusted voice in iGaming media. When he’s not writing, Eduardo enjoys exploring emerging technologies shaping the industry and following the latest moves of LatAm gaming innovators and regulators alike.

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